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A Safer Care Victoria program

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Timely Care

Our goal

To improve efficiencies in wards that result in the timely discharge of patients

Failing to achieve optimal patient flow across a hospital puts patients at risk for suboptimal care and potential harm. It also increases the burden on clinicians and hospital staff, possibly accelerating burnout.

This project focused on improving efficiencies, reducing delays and improving the experience of care in medical surgical units. We partnered with six health services and the Institute for Healthcare Improvement to help address these complex issues.

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Our progress so far...

Completed July 2022

Progress and achievements


lives impacted through this initiative


patients 50% less likely to be readmitted to hospital


patients discharged on the day they expected

Project updates

Who we worked with

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  • Melbourne Health

  • Eastern Health

  • Goulburn Valley Health

  • Peninsula Health

  • Ballarat Health

  • St Vincent’s Health

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