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Safer Care Victoria, Institute for Safe Medication Practices Canada

Date & Time



This is the second webinar in our Medication safety educational series.

Facilitated by former SCV staff consumer lead Belinda MacLeod-Smith, this session will cover:

  • why the patient voice is critical during patient care and explain ways to involve patients in their care
  • the importance of continuous quality improvement processes including the reporting of errors and near misses as it pertains to a safety culture
  • why collaboration and communication are key factors in reducing preventable harm from medications.


Melissa Sheldrick, Patient and Family Advisor from the Institute for Safe Medication Practices Canada will  present on the importance of medication safety throughout the dispensing process, from the point of view of a patient.

Panel members

  • Toni Howell, Medication Safety and Strategy Pharmacist, St Vincent’s Health
  • Mary O’Reilly, Medical Director of Quality and Patient Safety, Austin Health
  • Wendy Ewing, Deputy Director of Pharmacy, Quality, Monash Health
  • Wendy Benson, Consumer Representative, SCV

Medication safety educational series

These webinars are interactive sessions to help healthcare professionals:

  • raise the profile of medicines safety issues relating to high-risk medicines and high-risk settings
  • hear and learn from the experiences of others
  • identify and address system vulnerabilities.

More information


Page last updated: 24 Mar 2022