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Centre for Organisational Change in Person-Centred Healthcare (Deakin University) and Safer Care Victoria

Date & Time

Waurn Ponds Estate

Deakin University Waurn Ponds Campus

Nicol Drive South

Waurn Ponds, VIC 3216


Effective communication underpins the patient journey and is a fundamental component in clinical governance. It is also a principle in the Australian Charter of Health Care Rights in Victoria. When care goes wrong, it undermines the ability for consumers to partner in their own healthcare.

We've engaged Deakin University’s Centre for Organisational Change in Person-Centred Healthcare to offer you access to experiential learning to advance your communication skills.

This workshop will help you:

  • consider how feedback shapes learning
  • practice methods to deal with clinical learning situations
  • build confidence in discussing communication skills with colleagues you supervise
  • learn how to prepare the learning environment before, during and after clinician-patient scenarios
  • develop tailored approaches for different types of learners
  • identify evidence-based micro skills in clinical consultation.

Places are strictly limited. Register by 4 October to secure your place.

Page last updated: 05 Sep 2018