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Sharon Sykes
Sharon Sykes
Ballarat Health Services
Improvement and Innovation Advisor
5320 4456

Sharon is a registered nurse with 35 years’ experience in the Health Sector. Sharon has enjoyed a diverse career from studies in Orthopaedics in London to working in positions of leadership in health services across the Northern Territory to international disaster management to heading up the Clinical Service development for a new hospital in Darwin prior to commencing as Improvement and Innovation Advisor at Ballarat Health Services. Sharon has a Masters in Health Management and post Graduate studies in Redesign through the Agency for Clinical Innovation and Prince2 Project Management. She is a fellow of the Australasian College of Health Service Management. 

Sharon commenced as Improvement and Innovation Advisor in October 2018 to follow her passion of service improvement and innovation using improvement science and capacity building in staff. Sharon has a strong focus on Quality and Safety with proven capability in clinical innovation and consumer centred care, backed with values driven leadership. 

At BHS, she oversees the organisation-wide improvement and innovation activities, coaches project leads and teams, delivers improvement training to new staff and facilitates groups to understand problems and generate solutions. She has appreciated the peer support and professional development provided by the Improvement and Innovation Program run by Safer Care Victoria which has been particularly useful to her in the Regional setting and new to Victoria. 

Recent highlights

  • Development of the BHS wide RE-TRed (Resource Efficiency Training using Redesign) Program 
  • Implemented the BHS Improvement and Innovation Program with 4 domains: Framework for innovation, Culture and communication ,Capability and capacity Plan and Performance
  • Involvement in Key Project partnerships with roles in submission support, mentoring leads and sustainability eg Sepsis, Patient Flow 

Why I do what I do

“After years in health leadership positions I took an opportunity to study redesign at ACI in 2011 which inspired me to change my career course to focus on Improvement Science as a catalyst for patient focused, effective and sustainable change.  I am passionate about supporting staff to have a positive experience in using improvement science so that they use it in their everyday practice, to build capability and become advocates themselves.”

Page last updated: 14 Jul 2022