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Posted on 02 Jun 2021

A collaboration between VAHI and Colac Area Health is looking at enhancements to reporting for local and small rural health service (SRHS) boards.

The Board safety and quality report (BSQR), redesigned by VAHI a couple of years ago, has reflected feedback from across the sector and established a framework for reporting to Boards around the three-key strategic, clinical governance goals applicable to all Victorian Health Services: safe, effective and patient-centred care.

While the BSQR report contains a range of useful features and a selection of measures relevant to many boards, there is potential for further improvements to better address local and SRHS boards’ specific information needs.

This collaborative project aims to inform future improvements to the BSQR by:

1. Undertaking broad consultation and a gap analysis of existing information provided to local and SRHS boards to support their clinical governance functions.

2. Identifying a suite of measures that should be prioritised for future reporting to local and SRHS boards, taking into account the suite of measures already reported in the BSQR.

3. Undertaking an assessment of data availability and feasibility for measurement development in order to support VAHI to progress meaningful reporting for local and SRHS boards.

Engagement in the project has been very positive. Stakeholders are showing great willingness to share their expertise, knowledge and experience.

Consultation to date has reaffirmed the breadth of services delivered across the regions, and highlighted current gaps and potential opportunities in measuring and reporting on safety and quality outcomes for local and SRHS boards.

Participants acknowledged the need for more robust safety and quality data including for areas such as urgent care, community health, aged care and population health level data to inform reporting and monitoring of continuous improvements across the range of service profiles relevant to local and SRHS.

There is also very strong interest in benchmarking results and working in partnership at both a regional and service level.

Although the local and SRHS vary in their level of systems and processes to monitor and report safety and quality services, there is general interest in developing more ‘fit for purpose’ indicators that provide their boards with clear and easy to interpret information about the services and care outcomes being provided to their community.

Fiona Lukaitis from Colac Area Health has led the project since its inception last year. As some of you may know, Fiona has worked in diverse roles across the health sector with an interest in clinical governance, systems for safety, rural health, and brings a significant amount of experience to the project and consultations.

Fiona says that the key learnings since the start of the project have been at all level of governance.

“There is a real appetite for more specific information relevant for local and small rural health services,” said Fiona.

“These services are diverse with many operating primary health, community health, residential and home-based aged care, acute and urgent care centres. Clinical Governance could be enhanced through more tailored data and reporting relevant to their more unique service profiles.”

“VAHI’s collaboration and support for this work is most welcome. I look forward to the next phase of the project and seeing the insight generated from these consultations translated into meaningful indicators for reporting. A positive step forward for reporting of quality and safety for local and SRHS boards.”

For more information on the project, contact Fiona Lukaitis via

Page last updated: 02 Jun 2021