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Posted on 29 Jul 2019
Consumer engagement
Mental health
Patient experience and outcomes

This expression of interest is now closed.

Consumer completed measures can help facilitate a partnership between consumers and mental health clinicians at the point of care and clarify treatment and care goals.

Sometimes referred to as patient reported outcome measures or patient reported experience measures, these measures are completed by a consumer when receiving clinical treatment and care.

Safer Care Victoria’s Mental Health Clinical Network is looking for clinicians and consumers to join an expert working group and improve the way consumer measures are used in Victoria’s clinical mental health services.

Why consumer measures?

Currently there is variation in how consumer completed measures are used within Victoria’s clinical mental health services.

There is evidence that this practice has a strong connection to delivering care that is person-centred, effective and inclusive of consumers’ needs at the point of care.

Our goal is to improve how consumer completed measures are used to facilitate a partnership between the consumer and mental health workforce at the point of care, help clarify treatment and care goals and monitor progress.

Read more about the project

What’s involved?

The expert working group will review what current practice looks like, learning from examples of best practice to define the quality improvement aim.

Who are we looking for?

  • Consumers and carers
  • Members of the mental health workforce.

Why apply?

As a member of the expert working group you will:

  • contribute to a statewide quality and safety project
  • provide clinical or lived experience expertise
  • Help inform future quality improvement work

How to apply?

Download our information pack below to find out what’s involved.

Submit your completed application to:

Applications close 5pm Friday 16 August 2019.

More information

Christy Hatherley, Clinical Fellow
(03) 9096 6101

Page last updated: 20 Aug 2019