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Bachelor Nursing
BSc Midwifery
Prof Cert Health Systems Management
Grad Dip Health Admin
Certified Health Service Manager (ACHSM)
Master of Leadership
Position title
Director Best Care, Improvement & Experience
Western Health
Loddon Mallee
Hume/North West
Barwon South Western
AHPRA registration number
NMW0001050638 / NMW0001050637
Phone (professional)
0409 799 045
Email (secondary)

Professional biography

Summary of professional experience
An experienced healthcare leader with a demonstrated history of working in the hospital and healthcare industry in Australia and the United Kingdom.

In depth understanding of maternity models of care and the operational and professional issues effecting both small and large maternity services in the delivery of woman centred care. Demonstrated experience in the establishment, management and growth of maternity continuity models of care.

Leadership roles across tertiary maternity services with expertise in professional, operational and strategic issues. Maternity Operations roles providing professional and operational leadership with a key focus on clinical governance and woman centred care.

Strong advocate for professional midwifery practice, supporting and collaborating multi-professional relationships to provide exemplary maternity care across the continuum.

Summary of incident review experience
Team member and team lead of numerous in depth case reviews and root cause analyses across tertiary maternity services.
Operations lead clinical governance program tertiary maternity service.

Director Safety & Quality – Western Health. Member Serious Adverse Events review committee.
Summary of relevant employment history
01/ 2022 – present – Director Best Care, Improvement & Experience
01/2021 – 01/2022 – Project Director West Metro COVID Vaccination Program
07/2020 – 01/2021 – Assistant Director Nursing & Midwifery
02/2017- 07/2020: Maternity Operations Manger, Western Health
07/2016 - 02/2017: Birthing Unit Manager, Western Health
04/2013 - 06/2016: Midwifery Director - Birth Suite & Caseload Midwifery Manager, Royal Women's Hospital
05/2010 - 04/2013 - Midwifery Unit Manager - Royal Women's Hospital
10/2007– 07/ 2010 - Clinical Facilitator, The Royal Women’s Hospital,
09/ 2006– 10/2007 - Registered Midwife, Mercy Hospital for Women,
05/2003- 06/2006 - Labour Ward Coordinator, St Mary’s Hospital, London, United Kingdom
05/ 2001- 07/2003 - Staff Midwife / Caseload Midwife, St Mary’s Hospital, London, United Kingdom
08/ 2000 -04/2001 - Registered Midwife, The Royal Women’s Hospital,
01/1995 – 8/1998 - Registered Nurse, The Alfred Hospital, Melbourne and St Mary’s Hospital, London

Have you completed root cause analysis (RCA) training in the past 3 years?

Page last updated: 02 May 2022