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Safer Care Victoria
Published Date14 Oct 2020
Last Updated21 Jul 2022
To achieve better health outcomes for Victorians, health services and professionals must work with their communities and listen to... Read more...
  • Consumer engagement
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
All public health services and standalone community health services submit an annual quality account. The quality accounts provide the... Read more...
  • Governance/leadership
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
This guide details the standard processes and principles for appointing consumer members sitting on advisory committees, boards,... Read more...
  • Consumer engagement
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
Involving consumer representatives when reviewing adverse events can challenge assumptions and highlight areas for improvement.... Read more...
  • Incident response/review
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
This checklist will guide you through the process of appointing a consumer representative. Read more about how to plan, prepare and... Read more...
  • Consumer engagement
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
Our Organisational Strategy for Improvement Matrix (OSIM) is a whole of organisation capability measurement tool that will help you... Read more...
  • Quality/safety improvement
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
Our daily operating system (DOS) toolkit will help you improve patient care, access and flow. Read more about how to implement a DOS... Read more...
  • Quality/safety improvement
Safer Care Victoria
Published Date18 Jun 2019
Last Updated11 Dec 2020
This guide has been prepared to help health services in Victoria fulfil their obligations when managing and reporting sentinel events... Read more...
  • Incident response/review
Safer Care Victoria
Published Date04 Jun 2018
Last Updated13 Nov 2020
All public health services and standalone community health services submit an annual quality account. The quality accounts provide the... Read more...
  • Quality/safety improvement
Safer Care Victoria
Published Date23 May 2018
Last Updated12 Nov 2020
These guidelines help health service produce their annual quality account. The Victorian quality account was introduced in 2016 as... Read more...
  • Quality/safety improvement