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Posted on 28 Nov 2023
Patient experience and outcomes

Our Acute Care Learning Health Network is seeking Victorian hospitals to participate in a pilot project to promote the involvement of families and carers in acute healthcare teams.

The Families and Carers as part of healthcare teams (FACT) pilot program was co-designed by an expert working group consisting of consumers and clinicians. It aims to improve patient and family/carer experiences in participating pilot site wards by including them in acute healthcare teams. Learn more about the project.

This opportunity will enable your health service to:

  • be part of a pilot project to help improve patient/carer/staff experiences and patient outcomes, within the healthcare system in Victoria
  • help test, refine and implement changes to increase family and carer involvement in acute healthcare teams
  • upskill hospital staff in Quality Improvement (QI) science, a transferable skillset to support future QI initiatives 
  • build networks between SCV and participating health services.

Who can apply?

  • Applicants must be a Victorian health service with adult acute medical and/or surgical wards. 
  • All acute Victorian hospitals (private, not-for-profit or public care providers) are eligible to apply for this project. Please note: only adult wards are in scope for this phase of the project.
  • Health services need to form a multidisciplinary working group with a nominated project lead.

How to apply

  1. Review the frequently asked questions for further information about the project. 
  2. Decide on your project team with a minimum of 3 multidisciplinary representatives, comprising of: 
  • a project lead 
  • recommended other team member(s) e.g. allied health, consumers, doctors, nurses, quality co-ordinators. 
  1. Complete the application form 
    Email your expression of interest form to In the email, please include the subject: EOI Acute Care LHN FACT Program 
  2. Applications will be reviewed by staff from our Acute Care Learning Health Network team.  

Applications close at 5 pm on Thursday 11 January 2024. Application outcomes will be notified by email.  

For more information on the project, please contact Arabella Thomas, (03) 9500 7276 or via