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How our improvement projects work

We run and support the delivery of many improvement projects in partnership with Victorian health services. These include:
  • Large-scale collaboratives and smaller-scale pilots
  • Projects targeting common problems and opportunities across Victorian health services.

How they work

We partner with consumers, clinicians, researchers and health system leaders to:

Explore the idea

Define a specific problem or opportunity.

Involving impacted consumers – Adverse events

Healthcare patients and their families/carers who have been impacted by serious adverse patient safety events are entitled to play a role in internal review processes that seek to understand how their harm occurred. 

By involving impacted consumers in adverse event reviews, a fuller understanding of contributing factors can be gained, which leads to more accurate and robust findings, and better system improvements. 

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