Safer Care Victoria
Register now for this free Clinical Conversation and hear how Austin Health is taking a systems approach to preventing and managing occupational violence and aggression (OVA).
Occupational violence and aggression remains one of the most significant safety challenges facing Victorian health services. In this session, a multidisciplinary team from Austin Health will share its organisation-wide approach to strengthening OVA prevention and response through governance, workforce capability, education, data-driven improvement and cross-disciplinary partnerships.
The presentation will explore Austin Health's journey from reactive incident management towards a more proactive and coordinated model that aims to improve safety outcomes for both staff and consumers. Attendees will gain practical insight into the challenges, lessons and opportunities involved in embedding a systems approach to OVA prevention and management across a large health service.
The session will cover:
- building a systems approach to OVA prevention and management
- strengthening governance, oversight and accountability
- developing workforce capability through targeted education and training
- using data and evaluation to drive improvement
- integrating existing initiatives into a coordinated organisational strategy
- practical lessons learned and opportunities for collaboration across Victorian health services.
Presented by Austin Health's occupational violence and aggression leadership, education and implementation team, this session will provide practical and transferable learnings for anyone interested in creating safer environments for staff and consumers and strengthening organisational approaches to safety and improvement.
The webinar will conclude with a live Q&A session, providing participants with an opportunity to ask questions, share experiences and engage directly with the presenters on the challenges and opportunities facing their own services.
This webinar is part of the Safer Together Clinical Conversations series, where Safer Care Victoria partners with health services and system leaders to share practical initiatives, implementation lessons and improvement insights that support a continuously improving learning health system.