Safer Care Victoria

In 2021-22, we saw an increase in sentinel events related to patient deterioration, particularly in children and young people. In response, we proactively brought together more than 100 health care leaders, clinicians, patients, and families to consider how we might improve the safety and quality of care for children accessing emergency healthcare in Victoria. 

This resulted in three key recommended actions:

•    Deliver a state-wide patient escalation process, empowering patients and carers to voice unresolved concerns and receive timely responses from their health service.

Our Acute Care Learning Health Network is seeking Victorian hospitals to participate in a pilot project to promote the involvement of families and carers in acute healthcare teams.

We are almost ready to launch

The long awaited Victorian Cardiovascular Dashboard (VCD) will provide a sector wide view of important safety and quality metrics for cardiac and stroke care provided across Victoria. It will draw on multiple data sources to provide regular risk adjusted data, where applicable, to allow for monitoring, tracking improvements and benchmarking health system performance across the state.