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Grad Dip Applied Science, Human Services Evaluation
Grad Dip Recreation
Diploma Prof Writing and Editing
Diploma Arts
Position title
Consumer Representative
St Vincent's Private Hospital Melbourne
Phone (professional)
+61 41414978707
Email (secondary)

Professional biography

Summary of professional experience
I have 5 years experience as a consumer representative at St Vincent's Private Hospital Melbourne and St Vincent's Hospital Melbourne (public). As a consumer representative, I have provided advice to hospital committees on quality improvement, transformation, risk and strategy. I am also a member of the Accreditation Standard 6 (Communication) Committee.
I have a health service background as an independent consultant for 28 years. My responsibilities as a consultant included the design and implementation of improvements to patient care. My clients included acute hospitals, specialist hospitals, private hospitals, dental services, psychiatric hospitals, regional health services and membership organisations. I addressed complex issues of patient safety and access to services.
I have experience on Boards and committees. I have been appointed to government tribunals, panels and committees as well as a regional health board.
Summary of incident review experience
I have participated in patient safety reviews.
I have addressed issues of patient safety by reviewing current practices, researching improvements to practices and implementing strategies to improve outcomes.
Summary of relevant employment history
2017 to present - Consumer representative, St Vincent's Hospital Melbourne
2021 - Consumer representative, St Vincent's Private Hospital Melbourne
2011 - 2014 - Independent Consultant, Grampians Oral Health Network
2009 - 2011 - Independent Consultant, Peter Mac
2008 - 2009 - Independent Consultant, Royal Women's Hospital, Melbourne
2008 - 2009 - Independent Consultant, Mercy Hospital for Women
2005 - Independent Consultant, Caulfield Psycho-geriatric Hospital
2002 - 2005 - Independent Consultant, Alfred Hospital Psychiatry
2001 - 2002 - Independent Consultant , Royal Australian College of General Practitioners
2000 - 2001 - Independent Consultant, St Vincent's Hospital Melbourne
1998 - 1999 - Independent Consultant, General Practice Divisions Melbourne
1997 - Independent Consultant, The Melbourne Clinic
1994 - 1997 - Independent Consultant, Koonung Mental Health Service
1991 - 1993 - Independent Consultant - Royal Dental Hospital Melbourne

Have you completed root cause analysis (RCA) training in the past 3 years?