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Clinicians profile

Discovering life’s routines helps prevent delirium

“We used to record people as ‘confused',” says nurse manager Sarah Jenkin. “Now we write delirium and take appropriate action to manage the condition.”

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Clinicians profile

Speaking volumes: Asking older people ‘what matters’ is changing the dialogue

"Asking a simple question opened the door for a whole range of things." Hear from Central Highlands Rural Health on how the 4Ms changed the care of older people.

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South Asian woman wearing yellow headscarf and holding a young baby over her shoulder is smiling at camera. Her baby is wrapped in a light blue blanket.

Partners profile

Resounding results in Albury Wodonga

Director of Midwifery and Nursing, Julie Wright talks through her team’s experience with the Safer Baby collaborative, and their ongoing commitment to ensuring safe outcomes for mothers and babies.

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Patients profile

Speaking up for better birth trauma outcomes

Leanne Murphy’s powerful story of birth trauma and recovery has influenced hundreds of maternity staff and students across Victoria.

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Clinicians profile

Three top improvement tips from Ballarat Health Services

"It was a new language and now we can all converse in it!" Hear from Dr Natasha Frawley about her team's experience through an improvement project, and get some tips for your own service.

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