Annual report 2024-25
Our annual report highlights our achievements and the initiatives we‘ve undertaken with our partners to improve the quality and safety of healthcare for Victorians.
This year we:
- engaged in extensive collaboration with women, communities, and health services to inform the Maternity Taskforce and Inquiry into Women’s Pain
- launched the Safer Together Program, now reaching over 80,000 Victorians and demonstrating early progress in embedding whole-of-system quality improvement
- expanded our remit to include translational research and clinical trials, strengthening system-wide impact
- released new resources to support safer care, including the Victorian Safety Culture Guide and the refreshed Clinical Governance Framework
- grew the Mental Health Improvement Program, with a strong focus on human rights and lived experience, aligned with the 2021 Royal Commission recommendations.
- Launched practical tools to support improvement efforts, such as the Quality Improvement in Action train-the-trainer package and the Quality Improvement Toolkit
- partnered with clinicians, consumers, and health services to update the ViCTOR chart, integrating proactive assessments of family and carer concerns into routine patient observations.
We are privileged to act on behalf of all Victorians in making their healthcare experience safer and look forward to continuing this work into the future.
Annual plan 2025-26
Our annual plan 2025-26 details what we will deliver in the next year to achieve our vision of a safer healthcare system for all Victorians. As we look ahead to the final year of our Strategic plan 2023–26, our focus remains firmly on continuous improvement, collaboration and system-wide learning. This year, we are progressing key priorities that reflect the needs of our healthcare system. These include:
- driving innovation and better outcomes across the system through our statewide improvement programs: our Mental Health Improvement Program and Safer Together Program
- implementing recommendations as applicable from the Maternity Taskforce, ensuring maternity services are safer, more responsive and more inclusive
- reviewing and strengthening the sentinel events process to enhance transparency, accountability and meaningful change
- developing a Victorian Statewide Medicines Formulary, which will support equitable access, improve safety and enable more consistent, value-based use of medicines across the system.
We look forward to working with consumers, healthcare workers, and a diverse range of stakeholders to deliver on our plan and co-create a safe and continuously improving healthcare system.