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    Overview

    Quality Improvement (QI) in Action is a train the trainer package. It provides a foundational level training program that enables participants to undertake quality improvement initiatives that lead to:

    • tangible and measurable outcomes 
    • better care for patients, their families and carers. 

    Health service quality improvement leads can integrate this package into their local capability development training programs.

    Features

    This training package includes a: 

    Training can be delivered online or face-to-face as either:

    • a full day training program
    • four shorter training sessions:
      1. Creating conditions for change
      2. Understanding the system
      3. Change ideas and testing changes
      4. Measuring and sustaining success

    Contact

    Contact us to support your planning to use the QI in Action package, or if you have any feedback on the package and its accompanying resources.

    Email: culture.capability@scv.vic.gov.au 

    Training video – '5 Whys'

    This package includes a fresh take on the 5 Whys technique. This technique helps uncover the root cause of a problem. Watch our video to learn more:

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