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Involving impacted consumers – Adverse events

Healthcare patients and their families/carers who have been impacted by serious adverse patient safety events are entitled to play a role in internal review processes that seek to understand how their harm occurred. 

By involving impacted consumers in adverse event reviews, a fuller understanding of contributing factors can be gained, which leads to more accurate and robust findings, and better system improvements. 

How to get involved

As a statewide initiative, the Safer Together Program is designed to offer something for every health service. 

Active participation helps to build collective capability and drive system-wide improvement. We encourage services to identify and engage with the opportunities that best match their context, needs, and capacity.

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