In Victoria a rapid response call occurs every 15.9 minutes.
Increasing demand on rapid response services results in stretched resources and inconsistent system responsiveness.
We will reduce repeat rapid response calls and associated impact on rapid response team resources, by producing a resource package to help services:
Victorian Healthcare Experience Survey data shows renal patients generally feel less involved in decisions about their care.
To improve this, we have developed statewide minimum criteria for informed consent.
These documents aim to improve patient involvement in decisions about their care and reduce variation in the information they receive when consenting to treatment for end stage kidney disease.
Victorian Healthcare Experience Survey data shows consumers are not adequately engaged in their care, decision making and activities to maintain function during their hospital stay. This places older patients at risk of functional decline, increased length of stay and poor health outcomes.
National data shows an unwarranted variation in how people presenting to hospital with a suspected hip fracture are screened, assessed and managed. This places the patient at higher risk of poorer outcomes and readmission.
We partnered with five hospitals to develop and test a best practice pathway outlining time critical actions to promote high-quality patient care and support timely surgery.
Patient outcomes are significantly improved when people with stroke receive care in stroke units. However, access and time spent in stroke units vary greatly across Victoria.
We explored the barriers and enablers to access for patients to a specialist stroke unit for improved patient outcomes.
Through comprehensive engagement, investigation and learning, we have established an in depth understanding of access to stroke unit care. This will guide future improvement activity.
Inotrope preparation, administration and monitoring is highly variable in Victorian critical care settings.
We standardised nine medications that support the heart across all intensive care units (ICUs). This will result in smoother and safer transfers for people who require more medical assistance.
Not sure what PEER is and how you should use it? We've put together frequently asked questions (FAQs) for health services and applicants to help you navigate our new platform.
As recommended in the Targeting zero report all health services should have at least one independent panel member on their serious or sentinel event review panels.
Independent panel members provide a fresh pair of eyes and an objective view from outside the health service in which the event occurred.
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Below is a list of documents that we require you to upload to support your application. Please have your completed documents ready prior to commencing the application process as the application cannot be saved.
During the COVID-19 pandemic, Safer Care Victoria (SCV) temporarily paused mandatory collection of the annual Quality Account (QA). This decision provided the opportunity to review its purpose and utility. Due to ongoing increased resourcing and regulatory pressures the review recommended that SCV permanently cease the mandatory requirement for all Victorian public health services and registered community health services to publish an annual QA and submit it to SCV.