Our vision
A safer healthcare system for all Victorians.
Our values
Challenge the norm
- We do things differently, and we are proud of it
 - We are curious and innovative, and have the courage to challenge what’s normal
 - We are honest, open and speak up when things aren’t right
 
Accept nothing less than excellence
- We are outcome focused – we go above and beyond to ensure consumers receive high-quality care
 - We move with the sector and help healthcare providers to improve
 - We won’t make excuses for second rate outcomes
 
Tell it like it is
- We go out of our way to share information with others
 - We communicate with plain language
 - We are transparent about what we are doing and what we are trying to achieve
 - We recognise what doesn’t work and take action to improve
 
One team
- We know the best outcomes arise when we work together
 - We recognise the value that each individual can bring to the team, and respect each other’s opinions
 
Bring your whole self
- We bring integrity to our work, and the interactions we have with others
 - We believe in what we do, and are passionate about making a difference