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This guidance will help health professionals understand how telehealth can be used to deliver allied health clinical services in public health settings, and the associated benefits.

Developed with the Department of Health and Human Services, the new guidance includes considerations for best practice application, as well as practical examples of how telehealth can be used for allied health services.

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In response to the coronavirus (COVID-19) pandemic, Victorian public health services have rapidly expanded their telehealth capacity to reduce transmission risks and support ongoing access to clinical services that are usually provided face-to-face.

In planning for the recovery phase post COVID-19, there is an opportunity to embed telehealth as ‘business as usual’ in public health services, particularly in the delivery of allied health services.

This has the potential to significantly improve the efficiency and effectiveness of clinical operations, uplift workforce capacity, and enhance immediate and longer term patient outcomes.

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Clinical Guidance Team
Safer Care Victoria

Version History

First published: July 2020
Last reviewed: N/A
Due for review: July 2023

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