Our key priority areas

To deliver on our shared purpose of creating a safer more sustainable healthcare system, our improvement initiatives will focus on 4 key priority areas.

Reducing avoidable harm

We are committed to reducing harm and unnecessary variation in Victoria’s healthcare system. By implementing consistent, evidence-based practice, we ensure Victorian’s receive consistent and high-quality care.

Our work to reduce avoidable patient harm involves:

• identifying and reducing preventable events leading of harm
• ensuring patients receive the appropriate evidence-based care.

Reducing avoidable admissions

We identify and support strategies that address underlying causes of avoidable hospital admissions, with a focus on strengthening integrated and preventative care pathways for chronic conditions.

By reducing avoidable hospital admissions, the healthcare system can: 

• ensure Victorians receive timely and appropriate care
• minimise complications for consumers
• improve long-term health outcomes for consumers
• Make healthcare services more efficient. 

Safe use of medicines​

We work to ensure safe medication and therapeutic practices in the Victorian healthcare system.

Medicines are the most common healthcare intervention, but their inappropriate use is causing increasing harm to Victorian’s. In Australia, medication-related problems lead to up to 250,000 hospital admissions and 400,000 emergency department visits annually.

Value-based health care

We focus on necessary and effective interventions to improve consumer outcomes and experience. This includes addressing unnecessary or duplicative procedures, diagnostics and medications.

Value-based healthcare emphasises patient-centred care, evidence-based treatments, and long-term health improvements.