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The Clinical Conversations webinar series provide a platform for people to explore speciality areas of healthcare by sharing and discussing key learnings from lived experience in the sector.


11 July 2023

During 2019 to 2021, Safer Care Victoria (SCV) teamed up with the Institute for Healthcare Improvement (IHI) and Victorian health services to improve outcomes for mothers and their babies, using the IHI’s proven Model for Improvement across two collaboratives. SCV worked in partnership with maternity services and tested and spread evidence-based care bundles to reduce third- and fourth-degree perineal tear rates and to reduce the rates of stillbirth.

The Maternity and Newborn Learning Health Network is committed to drive sustained improvements from previous SCV led large-scale maternity projects and invited two of those maternity services involved in SCV’s Better Births and Safer Baby collaboratives to share their lessons learned on sustaining these improvement initiatives.

Hear how Western Health has:

Hear how Monash Health has:

  • effectively used the Stillbirth Centre for Research Excellence (CRE) Safer Baby Bundle to reduce avoidable stillbirths at their health service
  • improved reporting and response to reduced fetal movements in pregnancy
  • improved shared decision making about timing of birth.


21 June 2023

Shared decision making for planned surgery: Starting the conversation

We explore the difference between informed consent and shared decision-making. We explore the details of when, who, and how to engage in shared decision-making conversations during the planned surgical journey.


Dr Chuan-Whei Lee - Consultant Anaesthetist and Pain Medicine Specialist, Royal Melbourne Hospital

Dr Debra Leung - Staff Specialist Anaesthetist and Clinical Lead for Perioperative Shared Decision Making, Peter MacCallum Cancer Centre

Caitlin Farmer - Clinical Lead Advanced Practice Physiotherapy at Melbourne Health

For further information please contact:

14 June  2023

Delivering Best Care: Is surgery my best option?

We discuss how evidence-based research supports Best Care and that surgery may not always be the best option. We will identify what alternative or adjunct therapies may be available, including hand therapy and strategies to manage pelvic pain.  


Ms Sally Fraser ​- SCV Consumer representative

Professor David Watters - Director of Surgery SCV; Alfred Deakin Professor, Barwon Health; Deakin University ​

Dr Jill Tomlinson - Plastic, Reconstructive & Hand Surgeon; Vice President AMA Victoria​

Professor Sonia Grover - Director, Department of Paediatric and Adolescent Gynaecology, Royal Children’s Hospital, Melbourne

For further information please contact: 

5 June  2023

Dhelkaya Health (Castlemaine) - learnings from a new maternity model of care

Dhelkaya Health (Castlemaine) offers low risk pregnant women access to local maternity care in a rural setting. In May 2021 our maternity service re-commenced under a new continuity of care model following a 12-month suspension of the service. We are proud of this achievement when it is a common occurrence for small services to close their maternity services. Twelve months after the re-instatement of Dhelkaya Health’s maternity service La Trobe University was engaged to undertake an evaluation of the new model of care. The evaluation was conducted with three areas of focus: an exploration of key stakeholder views, an exploration of maternity consumers views, and an audit of clinical outcomes. From these three areas eighteen recommendations were made. Listen to our journey and the recommendations made by the evaluation.


Dr Veronica Moule – General Practice Obstetrician and medical lead

Anna Leena Percival – Midwifery Manager Bendigo Health Women’s Clinic’s and maternity lead

April Jardine – Maternity Coordinator and Educator Dhelkaya Health

Melodie Heland – Executive Director Clinical & Aged Care Services Dhelkaya Health

24 May 2023

Best care on the Waitlist: Preparing well for Surgery

Learn about how investing in patient optimisation prior to surgery can lead to better post operative outcomes and improved consumer satisfaction. We explore the value of prehabilitation for improving post operative outcomes and take a deep dive into different preoperative optimisation models, including education to prevent respiratory complications after major surgery and multidisciplinary preoperative clinics for older people.

  • Professor Guy Ludbrook, Professor of Anaesthesia, Royal Adelaide Hospital and University of Adelaide; Head of Acute Care Medicine, University of Adelaide; Medical Lead, Advanced Recovery Room Care, Royal Adelaide Hospital
  • Linda Denehy, PhD Professor of Physiotherapy, University of Melbourne and Professor of Allied Health, Peter MacCallum Cancer Centre
  • Dr Rachel Aitken, Geriatrician, Royal Melbourne Hospital Perioperative Older Persons Service (POPS)


3 May 2023

Key principles for implementing virtual care to support planned surgery

Hear from clinicians, researchers, and consumers on the challenges of accessing care in regional areas; the opportunity that a virtual care model can provide to access education and care; and the principles required to implement a virtual care model in health services across Victoria. 

Learn from an exemplar model of virtual surgical school about how virtual care can support patients pre-surgery and understand the resources and key factors required to implement and sustain a virtual model of care.

  • Ms Denice Spence, Consumer representative 
  • Dr Hilmy Ismail, Anaesthetist, Virtual Surgery School, Peter MacCallum Cancer Centre 
  • Dr Urooj R Khan, Senior Lecturer Digital Health, La Trobe University 


13 December 2022

Congenital syphilis 

Hear updates on the concerning epidemiology of congenital syphilis in Victoria; the patient themes identified, and the important elements of pregnancy diagnostics. Learn about management in pregnancy, including recommended treatments and new guidelines, and the role of the Victorian Investigation of Complex STIs (VICS) team and near misses considered.   
This session ensures that clinicians are informed and updated to ensure best practice and safe provision of care to women and their infants.

  • A/Prof Deb Friedman, Deputy Chief Health Officer, Department of Health  
  • Stephanie Tran, Senior Epidemiologist, Department of Health   
  • Jane Hooker, Manager VICS, Department of Health
  • Dr Eloise Williams, Victorian Infectious Diseases Reference Laboratory
  • Prof Michelle Giles, Monash Health


1 December 2002

Breaking down the barriers to cardiac rehab

Our expert panel discusses the barriers to referral and participation in cardiac rehab and how Safer Care Victoria’s digital cardiac rehab pilot project is trying to address these gaps in five regional Victorian health services.

  • Roschelle Brown, Critical Care Registered Nurse, Cardiac Rehabilitation Coordinator, Barwon Health and Bellarine Community Health
  • Dr Susie Cartledge, Heart Foundation Postdoctoral Fellow, Senior Research Fellow, School of Public Health and Preventive Medicine at Monash University
  • Dr Joshua Collingwood, Rehabilitation Medicine Physician 
  • Sheree Burgess, Exercise physiologist at Albury Wodonga Health

Download the presentation


29 November 2022

The conversation clinicians don't want to have

Effectively communicating bad news with respect, empathy and compassion is a skill that is rarely taught but often necessary in health care. Adopting a person-centred approach to challenging conversations results in a better experience for the patient and their family and can have lasting effects for those hearing the bad news.

Speakers and facilitators
  • Dr Melanie Benson, Clinical Lead Palliative Care Clinical Network, Safer Care Victoria
  • Dr Lisa Mitchell, Geriatrician, Barwon Health
  • Bernie Dwyer, National Training Coordinator, Organ and Tissue Authority
  • Adam Bonser, Nurse Unit Manager, Cardiothoracic Surgery, The Royal Melbourne Hospital


4 November 2022

Clinical Conversation: Maximising the intensity of stroke rehab with a dose of reality

This panel includes expert clinicians and researchers in the stroke field, who discussed this topic from an academic viewpoint, and a practical hands-on approach. The session is most relevant to clinicians prescribing and delivering stroke rehab programs, stroke survivors, and their support networks. It aims to foster clinical and professional connections to hold future meaningful conversations in the stroke field, with the aim to translate evidence into practice for stroke survivors.

  • Dr Emma Schneider, Senior Occupational Therapist – Research and Quality, Alfred Health
  • Dr Kate Scrivener, Senior Lecturer in Physiotherapy at Macquarie University
  • Erin Bicknell, Clinical Lead Physiotherapist-Subacute, The Royal Melbourne Hospital. Podcast co-creator “A Neuro Physio Podcast”

2 November 2022

Cardiac Clinical Conversation: The long and perilous journey to guideline recommended heart failure therapy

With several recommended gold standard heart failure medications that have resulted in reduced symptom burden and a reduction in rehospitalisation and mortality, clinicians are required to plan, communicate and monitor complex medication uptitration regimes over many months.

View this discussion on the evidence and prescribing algorithms, work through case examples and watch the Q & A and discussion with the attending audience.

  • A/Prof David Prior, Cardiologist - Deputy Director of Cardiology, St Vincent's Melbourne
  • Tory Warner, Senior Clinical Pharmacist - Heart failure, Cardiology, Cardiothoracic Alfred Health
  • A/Prof Ralph Audehm, General Practitioner - Carlton Family Medical
  • Prof. Andrea Driscoll, Nurse Practitioner/Academic - Austin Health, Deakin University


31 October 2022

Clinical Conversation: Hospital infrastructure infection control challenges and opportunities

    Professor Kirsty Buising, Clinical Lead for the Infection Clinical Network, asks panellists to comment on:

    • airflow challenges associated with ventilation systems.
    • engineering solutions that were used to reduce respiratory particle transmission.
    • considerations for new or redevelopment of healthcare service buildings.
    • Associate Professor Caroline Marshall, Head of the Infection Prevention and Surveillance Service, Royal Melbourne Hospital. Infectious Diseases Physician, Victorian Infectious Diseases Service. Principal Research Fellow, University of Melbourne.
    • Dr Forbes McGain, Anaesthetist and Intensive Care Physician, Western Health
    • Professor Jason Monty, Head of Department, Mechanical Engineering, The University of Melbourne


    19 October 2022

    Caesarean section surgical site infections in Victorian hospitals

    In this webinar, we explored Victorian data regarding surgical site infection following Caesarean sections, for the period 2019 to 2021, and discussed the clinical practices and programs used to reduce SSI risk in antenatal and post-partum periods.

    • Dr Lyn-li Lim, Infectious Diseases Physician, VICNISS
    • Kate Wilkinson, Peri-operative Nurse, Royal Women's Hospital
    • Kathe Styring, Midwife, Mercy Hospital for Women


    6 October 2022

    Dual antiplatelet therapy after percutaneous coronary intervention - long term perspective

    This clinical discussion is centred around 2 patient cases and explores the evidence around selection of DAPT, duration of DAPT and ways the heart team and primary care teams can optimise benefits and maximise safety.

    Join a cardiologist, general practitioner, ACS nurse practitioner and cardiac pharmacist as they work through these cases, compare evidence and implement practice strategies

    • Adam Livori, Cardiology Specialist pharmacist (Grampians Health Service)
    • Dr Thomas Faulkner, General Practitioner (Marong Medical Practice)
    • Dr Adam Nelson, Interventional Cardiologist, Research Fellow (Monash Heart, Victorian Heart Institute)
    • Karen Sanders, Cardiac Nurse Practitioner, Austin Health


    10 August 2022

    Interventions for vaccine preventable infections in pregnancy

    This webinar explores Interventions for vaccine preventable infections (influenza, pertussis and hepatitis B) in pregnancy, presents research findings from three studies, and discusses opportunities for improvement in delivery of influenza, pertussis, and hepatitis B vaccinations and care to women and their infants to prevent infection during and post pregnancy in Victoria.

    Speakers and facilitators 
    • Nafisa Yussf, Social Researcher, WHO Collaborating Centre for Viral Hepatitis, The Doherty Institute. Email: 
    • Dr Nicole Allard, Epidemiologist, General Practitioner, WHO Collaborating Centre for Viral Hepatitis, The Doherty Institute. Email:

    2 August 2022

    Optimising hyper-acute stroke care 

    This webinar explores the evidence and best practice strategies in providing care to patients presenting with acute stroke.

    We discuss the importance of pre-hospital stroke recognition and management, including the role of pre-hospital notification, Mobile Stroke Units and the newly developed Stroke Capable Ambulance model, which is about to commence testing in an Australian-first trial.

    We examine first hand, real-world practice points on how to improve door to needle times for thrombolysis-eligible patients, and door-in-door-out times for patients requiring inter-hospital transfers for thrombectomy.

    Late time window imaging selection for thrombolysis (>4.5hours) and thrombectomy (>6hours) is also looked at, as well as managing treatment eligibility and complications.

    • Skye Coote, Nursing Lead, Melbourne Mobile Stroke Unit 
    • Philip Choi, Head of Stroke Services, Eastern Health 
    • Tanya Frost, Acute Stroke Nurse, Eastern Health 
    • Henry Ma, Director of Neurology, Monash Health 
    • Bruce Campbell, Director of Neurology, Royal Melbourne Hospital 

    26 July 2022

    Social Prescribing: Enhancing health and wellbeing through meaningful connection

    Social prescribing has been shown internationally as an innovative approach to proactively treating chronic illness, mental health issues, isolation and loneliness. Ensuring people have meaningful connections with their community can improve a person’s health and wellbeing, even potentially keeping them out of hospital. 

    This webinar discusses two programs in metropolitan Melbourne and Rural Victoria where social prescribing programs have resulted in positive outcomes. We hear of experiences from: 

    • Leanne Fitzgerald about Living our Best Life, the social prescribing project in the City of Knox 
    • Nerida Dye who has been managing a social prescribing program run from Campaspe Regional Library in Echuca Victoria. 

    We also hear first-hand the experiences of a consumer Nick, who is a participant with the program in Knox. 

    14 July 2022

    Impactful Integration of Care – Delivery of an Integrated Respiratory and Palliative Care Service

    Unfortunately, we experienced significant technical issues with our virtual webinar. Despite this, the session offered invaluable insights and learnings in relation to the experience of  Developing and delivering an Integrated Respiratory and Palliative Care Service at SVHM, presented by Dr Julie McDonald, Respiratory and Palliative Care Physician, MBChB, FRACP, FAChPM and facilitated by Dr Melanie Benson, Palliative Care Clinical Lead, Safer Care Victoria.

    Due to the poor quality of the recording, Dr Julie McDonald has generously re-recorded her presentation. We have attempted to salvage the original introduction and Q&A recording. We hope this enables an opportunity for important learnings and insights to be captured and applied by clinicians across the network.

    We wish to extend our thanks to Dr Julie McDonald for her innovative presentation and to all who participated in the thought provoking discussion that followed. 

    13 July 2022

    Reducing pain in newborns during painful procedures: Evidence, practices and education

    This presentation highlights high quality synthesised evidence on the analgesic effects of breastfeeding, skin-skin care (SSC) and sucrose for newborns during commonly performed painful procedures. Current parent-reported data on their involvement during their newborns' painful procedures was reported and publicly available educational products were viewed with the aim to reduce the knowledge to action gap. 

    We unfortunately had some technical difficulties displaying the slides during the recording but you can view the presentation slides.

    In addition to the webinar recording, these resources were made in partnership with parents of newborns, aimed at reducing pain in newborns during painful procedures.


    Professor Denise Harrison (RN, RM, PhD)  
    Professor, Department of Nursing
    School of Health Sciences, Faculty of Medicine, Dentistry and Health Sciences, University of Melbourne
    Adjunct Professor, School of Nursing, Faculty of Health Sciences, University of Ottawa
    Honorary Fellow, Murdoch Children's Research Institute and Royal Children's Hospital
    Professional Officer, Australian College of Neonatal Nurses

    12 July 2022

    A tale of two specialties: The Geriatrician and the Emergency Physician


    Hosted by A/Prof Gerard O’Reilly, Clinical Lead, Emergency Clinical Network. 

    The presentation of an unwell older person to the emergency department often poses a challenge for the older person and their family, and for staff trying to provide quality care. Older people typically have complex co-morbidities that require a thorough and complex approach, which often is challenging to provide in the busy environment of an emergency department. 

    In this webinar, we hear about a program at Monash Health addressing this complex issue. Dr Sumitha Bhaskaran and her team will present their approach to the implementation of a geriatrician led model of care for the older person in the emergency department.  

    View the presentation

    The Great Debate: PPE for respiratory infections

    21 June 2022

    Note: Due to a technical issue the first 10 minutes of the conversation were not recorded

    Professor Kirsty Buising, Clinical Lead for the Infection Clinical Network, asked panellists to comment on:

    • the time to ditch droplet and airborne terminology and talk about respiratory particles
    • the level of respiratory protection staff should be wearing when caring for patients with a respiratory infection
    • the time to replace the use of gloves with hand hygiene when caring for a patient in contact precautions
    • eye protection as standard practice for respiratory precautions.
    Panel Members
    • Maureen Canning, Operations Manager, Infection Prevention at Western Health 
    • Liz Orr, MPH, GradCertInfCon, GradCertEmerg, BN, Manager of Infection Prevention and Surveillance Service at Royal Melbourne Hospital 
    • Professor Rhonda Stuart, MBBS, FRACP, PhD, Director South East Public Health Unit Director, Infection Prevention & Epidemiology & Infectious Diseases Physician, Monash Infectious Diseases Monash Health, Adjunct Clinical Professor, Faculty of Medicine, Nursing and Health Science, Monash University 
    • Amanda Ayres, RN, MInfecPrevCont, GDipNsgSc(ICN), BHlthSc(Nsg), Cert Geront Nsg, Infection Control Consultant with Bendigo Health and a Regional Consultant for smaller health services in the Loddon Mallee Region, Victoria. 

    Extreme prematurity

    11 May 2022

    Our webinar provides background to the development of SCV's Extreme prematurity guidance and highlights the components and resources available including management flowcharts and parent information sheets.  

    A multidisciplinary panel of perinatal clinicians discusses the clinical, logistical and ethical challenges in caring for women and babies at 22-25 weeks’ gestation, and proposes strategies to ensure consistency in practice across all perinatal settings statewide to optimise outcomes.

    Presenting Panel
    • Dr Rosemarie Boland -  Research Fellow MCRI, and PIPER Educator
    • Dr Stefan Kane – Maternal Fetal Medicine Subspecialist Obstetrician
    • Professor Jeanie Cheong - Consultant Neonatologist, RWH, Director: NHRMC Centre for Research Excellence in Newborn Medicine
    • A/Professor Michael Stewart – Consultant Neonatologist RCH, Director PIPER 
    • A/Professor Alexis Shub - Consultant Obstetrician, MHW and PERS Director PIPER
    • Dr Isaac Marshall – Paediatrician, University Hospital Geelong

    Renal Network Clinical Conversation: Improvement opportunities in dialysis vascular access

    4 May 2022

    This webinar discusses improvement opportunities in dialysis vascular access arising from the SCV Renal Key Performance Indicator program. The presentation includes an analysis of data submitted from Victorian renal health services, on reasons leading to central venous catheter use for vascular access in patients new to dialysis.

    • Dr Adam Steinberg, Nephrologist - Melbourne Health 
    • Associate Professor Peter Mount, Nephrologist and SCV Renal Clinical Lead (moderator)

    COVID-19 Therapeutics

    Professor Kirsty Buising, ICN clinical lead, asks invited panellists to comment on their lived experience, learnings and innovations that have occurred from navigating treatment options for COVID-19 patients in a constantly evolving landscape. 

    Panel Members 
    • Associated Professor Joe Sasaduesz, Infectious Diseases Physician at Royal Melbourne Hospital, Alfred Hospital and the Melbourne Sexual Health 
    • Dr Megan Rees, PhD, MBBS, DTMH, FRACP, MRCP, Interim Head of Unit, Department of Respiratory and Sleep Disorders Medicine, The Royal Melbourne Hospital, Convenor, Respiratory infectious Diseases Special Interest Group of Thoracic Society of Australia and New Zealand. Deputy Chair, Disease Modifying Treatment and Chemoprophylaxis Panel, National COVID 19 Clinical Evidence Taskforce
    • Associated Professor Craig Aboltins, MBBS (Hons), FRACP,DMEdSc, Infectious Diseases Physician, Director of the Department of Infectious Diseases and Deputy Director of the Division of Medicine at Northern Health
    • Associate Professor Benjamin Rogers, MBBS, PhD, FRANCP, Infectious disease physician, Medical Director of the Hospital in The Home and COVID pathways programs, Monash Health


    Adapting to a brave new world – the role of virtual/telehealth in palliative care  

    28 April 2022 

    This webinar reflects on the lessons learned by healthcare providers and organisations during their transition to virtual care and how this has led to meaningful improvements to palliative care for patients, their families and healthcare providers.

    • Prof Jenny Philip, Chair of Palliative Medicine, University of Melbourne and St Vincent's Hospital 
    • Dr Patrick Steele, Palliative Care Consultant - Palliative Care South East, Monash Health and Peter MacCallum Cancer Centre 
    • Tim Moore, Clinical Nurse Consultant – Palliative Care/Telehealth, Melbourne City Mission 


    Maternity and Newborn Clinical Network – Perineal protection

    19 April 2022

    This webinar provides an overview of the SCV Perineal Protection Project highlighting the success of consumer engagement. We also spotlight the ACSQHC Third and Fourth Degree Perineal Tears Clinical Care Standard and provide an update on the outcomes of the SCV Better Births for Women Collaborative.

    • Dr Nicola Yuen, SCV MNCN Clinical Lead
    • Belinda Phelan, Perineal Protection Project Lead SCV Clinical Fellow
    • Consumer Advisor SCV Perineal Protection Project Chair

    Move it or lose it – Promoting activity for the Older Person

    5 April 2022

    This webinar explores innovative strategies for promoting activity and exercise for the older person. We discuss the use of telehealth physiotherapy exercise programs in residential aged care as well as the introduction and expansion of senior’s exercise parks in various local councils across Melbourne and regional Victoria.  

    We also hear from consumer Rita Hammond, who lives in a Sydney nursing home. She provides us with valuable insights of her experiences and results from her involvement with telehealth physiotherapy exercise programs.   

    • Rita Hammond, a participant of the telehealth physiotherapy exercise program in aged care 
    • Rik Dawson, Gerontological Physiotherapist, University of Sydney Institute for Musculoskeletal Health 
    • Professor Pazit Levinger, Principal Researcher (Accredited Exercise Physiologist) at National Ageing Research Institute (NARI)

    Lessons learned and changes that will stay

    25 March 2022


    Our presenters shared what they have learned throughout the pandemic that made care more efficient, effective and better that they will continue to do into the future.

    • Dr Chris Macisaac,  Melbourne Health
    • Dr Julia Coull, Alfred Health
    • Dr David Crosbie, Northern Health
    • Dr Owen Roodenburg, Eastern Health

    Reflections on COVID: IPC challenges and lessons learnt from acute care settings

    25 March 2022

    This webinar shared key strategies that have been used to cope with the infection prevention and control (IPC) challenges that emerged during COVID-19.

    • Dr Caroline Bartolo, Infectious disease physician, Department of Infectious Diseases and Infection Prevention, Barwon Health
    • Dr Stephen Guy, Clinical Director Infectious Diseases and Infection Prevention and Control, Eastern Health
    • Jane Hellsten, Director Infection Prevention Control, Bendigo Health
    • Maureen Canning, Operations Manager, Infection Prevention, Western Health 

    COVID-19 outbreaks in residential aged care – successful strategies and lessons learnt

    15 February 2022


    This webinar focuses on rural and regional residential aged care facilities, many of whom are experiencing their first COVID outbreaks of the pandemic. We will explore communication strategies and infection prevention and control practices that have worked well in residential aged care. 

    • Darren Clark, Nursing Director Aged Care Services, Echuca Regional Health
    • Joanna Price, Senior Infection Control and Prevention Consultant, IPCAR
    • Amanda Ayres, Infection Control & Prevention Consultant Bendigo Health & Loddon Mallee Infection Control Resource Centre 
    • Jamiee Oxford, Operations Manager, Loddon Mallee Primary Health Unit
    • Faline Howes, Medical Lead Covid Response, Department of Health

    For more information please contact 

    Lessons from end of life and bereavement care in the UK during the pandemic 

    18 January 2022


    In this webinar, Dr Hasan talks to us about how the first WAVE of the COVID-19 pandemic led to improvements in bereavement care, grief support and advance care planning at King’s College Hospital NHS Foundation Trust. 


    Dr Sharmeen Hasan, Consultant Geriatrician at King’s College Hospital, Denmark Hill, London UK  

    For more information on upcoming webinars, please contact 

    Review of the impact of COVID-19 in a rural/regional setting

    11 November 2021


    In this webinar, we heard from several rural and regional health services about the challenges and subsequent changes made to service delivery in response to the COVID-19 pandemic. A panel discussion facilitated by leaders in rural health helped to answer some questions from the audience about tailoring solutions to meet their individual service level needs. 

    • Prof Peter Cameron, Monash University
    • Dr Jaycen Cruickshank, Clinical Director Medicine & Subspeciality Medicine, Ballarat Health Services 
    • Dan Crompton, Clinical Director of Emergency Services, Bass Coast Health
    • Steve Warren, Nurse Unit Manager, Geroe Unit, Castlemaine Health
    • Emma Gallagher, Nurse Unit Manager ED, Mildura Base Public Hospital

    Safe management of proning awake patients 

    29 October 2021

    • Dr Scott Bradley, Senior ICU Physiotherapist, Alfred Health
    • Heather Fitzgerald, Senior Physiotherapist, Eastern Health
    • Kirsty Hearn, Cardiorespiratory Clinical Lead (Physiotherapy), Eastern Health

    For more information on upcoming webinars, please contact

    Lessons learned caring for the COVID-19 patient

    22 October 2021


    We hosted an ICU allied health webinar on lessons learned caring for the COVID-19 patient.

    • Rachel Fyfe, Pharmacist, Barwon Health
    • Namita Warrior, Pharmacist, Western Health 
    • Kate Lambell, Clinical Dietician, The Alfred
    • Kym Wittholz, Clinical Dietician, Royal Melbourne Hospital
    • Trish Kinrade, Senior ICU Social Worker, Barwon Health

    For more information on upcoming webinars, please contact

    Lessons learned in COVID-19 streaming in Emergency Care

    20 October 2021


    This webinar topic discussed best practice models of care for the streaming of COVID-19 patients in Emergency Care. We heard from several leaders across metro organisations, who have flexed existing models and created new models to facilitate safer and more timely care for all patients. We also heard presentations on best practice in infection control and expert commentary from our NSW colleagues. 

    • Prof Peter Cameron, Monash University
    • Dr Megan Robb, Director of Emergency, Northern Health
    • Dr Carl Luckhoff, A/Director, Alfred Emergency and Trauma Centre
    • A/Prof Mark Putland,  Director of Emergency Medicine, Royal Melbourne Hospital
    • Dr Clare Skinner, President Elect, Australian College of Emergency Medicine (ACEM)
    • A/Prof Caroline Marshall, Royal Melbourne Hospital

    Q and A lessons learned

    15 October 2021

    • Steve McGloughlin, Director ICU, The Alfred
    • Kirsty Buising, Infectious Diseases Clinical Lead, Safer Care Victoria 
    • Irma Bilgrami, Intensivist, Western Health 
    • Michelle Topple, NUM, Austin Health 
    • Thomas Rollinson, Physio, Austin Health 

    For more information on upcoming webinars, please contact

    Sharing lived experience caring for COVID-19 patients

    6 October 2021


    Our inaugural webinar was opened by Prof Brett Sutton who thanked the critical care network for all their hard work. The session focused on supporting the deteriorating COVID-19 positive patient.

    • Dr Jimmy Chien, Westmead Hospital 
    • Paula Lyons, ICU Liaison Nurse, Western Health 
    • Naomi Pratt, ICU Liaison Nurse, Peninsula Health  

    For more information on upcoming webinars, please contact

    Additional COVID-19 resources

    To support collaboration and learning, Safer Care Victoria and the Department of Health have created a secure COVID-19 clinical shared resources SharePoint page, enabling the sharing, with permission, of COVID-19 resources developed by health services. The page is intended for use by clinicians involved in the delivery of COVID-19 care.

    To register for access to the COVID-19 clinical shared resources site, please email

    Access Department of Health COVID-19 clinical resources.

    Get in touch

    Centre of Clinical Excellence
    Safer Care Victoria
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