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In progress


To decrease burnout and improve joy at work.


While the wellbeing of healthcare workers is not a new issue, the pandemic provided a unique opportunity to achieve big and long-lasting improvement.

Caring for those who care for others is paramount – we cannot give what we don’t have.

The Healthcare worker wellbeing centre has partnered with the Institute for Healthcare Improvement (IHI) to implement the IHI Joy in Work framework and support frontline healthcare workers, managers and executives to create system-level changes across hospitals, community health, aged and primary care.

The teams have held ‘What matters to you’ conversations, identified impediments to a good day at work, and are now using improvement science to improve the number of good days at work.

They are testing changes using rapid plan-do-study-act cycles to build knowledge about the change before implementation. The Modified Mini-Z Burnout Tool is being used to measure system change.

Some examples of changes include:

  • huddles to improve camaraderie and teamwork
  • changing rostering to improve fatigue management
  • creating a values tree or a shout-out board to improve reward and recognition
  • fixing broken equipment to decrease waste.

Over 50 changes have been tested so far.

Phase 1 finished in December 2022 and Phase 2 will run from April 2023 to June 2024. 

View the Phase 1 Summary report.

Partnering sites

  • Alfred Health
  • Austin Health
  • Barwon Health
  • Cabrini Health
  • Cohuna District Hospital
  • Euroa Health Inc
  • Mildura Base Public Hospital
  • Omeo District Health
  • Peter MacCallum Cancer Centre
  • Portland District Health
  • The Royal Children's Hospital
  • Royal Melbourne Hospital
  • The Royal Women's Hospital
  • South West Healthcare
  • Star Health Group
  • Stawell Regional Health
  • Sunraysia Community Health Services
  • Vasey RSL Care
  • Wimmera Health Care Group
  • Yea & District Memorial Hospital

Page last updated: 31 Mar 2023

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