Families And Carers as part of healthcare Teams (FACT) Pilot Project
Complete
Background
The COVID- 19 pandemic fundamentally changed the way patients in Victorian hospitals accessed support from their families and carers. This was associated with an increase in avoidable harm to patients across the state and a reduction in patient, family/carer, and staff satisfaction across the healthcare system.
Family and carer involvement in acute healthcare teams is not a new concept, however the lack of formally tested and implemented programs has hindered its widespread adoption across the Victorian healthcare system.